AI Service Manager · complex catalog · control before launch

An AI seller for your catalog — you decide when it goes live to buyers

Answers only from your products and store rules. Product card and price come from the catalog, not “from the neural network”.

Live demo

Try it yourself

Search, cart and an AI advisor on one screen — just like a real storefront

Search + cart + assistant
  1. Compare models what is the difference between iPad Pro and iPhone 17 Pro Max?
  2. Specs what processors do your iPads run on?
  3. Store rules what is your delivery like?

Loading search…

Cards have “Add to cart”. The “Ask the smart assistant” button opens the chat in the bottom-right corner with the same catalog. Fullscreen demo — button above.

AI Search · Quick Search

Search on a par Google
for your store

Results come only from your catalog: by meaning, with price and stock. Not the “empty results” of a standard search.

iPhone 17 Pro Max 256GB · 1199 USD · In stock
2 widgets — with one script tag 6 feed formats RU · EN · DE · UK — in the buyer's language
Before · standard store search
SHOP · Search… · iphone pro max
Unfortunately, nothing was found
Check your query or try other keywords

Understands shoppers

Searches the way people actually type. Click an example — the live demo above will run the query.

Shopper types Search finds
iPhone 17 Pro Max as written in Latin script
MacBook Pro 16 as spoken out loud / transliteration
Apple Watch Ultra 3 short everyday query
iPad Pro 13 M5 by spec, not just by name

Honestly: typos, “wrong keyboard layout” and cross-language are the product goal, not a “99.7% already” promise on this preview. The proof is the live demo above.

Ready-made replacement One script tag: chat and search on your store site. No need to rewrite the storefront.
Not “nothing found” A query with a typo finds the catalog card — not the store filter's “empty page”.
Products + meaning Search and matching across the catalog: card, price, stock.
Popular queries The widget shows popular searches, categories and products before you type.
Next to the AI seller The “Ask the smart assistant” button opens the chat on the same page — no separate storefront.
Truth from the catalog The source of truth is your catalog and feed, not made-up products on the landing.
Against a regular AI chat

Three differences from “just AI on the site”

No promises: we show the screens the store owner controls.

Facts only from the catalog Price, stock and specs are not invented — they come from your cards.
Check first, then go live Check questions and modes: live / review / off — without a developer.
Store readiness is visible It's clear what's missing before launch: products, documents, prices, tickets.
How it works

Catalog → knowledge → chat → control

A store's short path: from assortment to going live — only after your review.

Catalog Products and specs (CSV/YML or the panel).
Knowledge Delivery policies, warranties, store FAQ.
Widget Chat with product cards and a demo cart.
Control Readiness, quality, live/off, handoff to a human.

Want this for your catalog? Live demo above, pilot on request.

Catalog & control panel

The assistant sees the same as you — not a “black box”

The catalog the assistant takes price and specs from, and the panel where you decide when it goes live to buyers. Example — Apple / iStore store; you will have your own assortment.

Catalog

Three screens without which the assistant can't honestly answer shoppers.

01 Catalog

The whole assortment in one list

Here the owner sees all store products: photo, name, brand, category and publication status. Green “published” means this product can already appear in the assistant's answers on the site. Not published — shoppers won't see it.

  • Clear what shoppers already see and what is still a draft
  • Filters without calling a developer
  • On screen — Apple Watch, iPad, iPhone, MacBook
  • One source of truth for the storefront and the chat
02 Product card

Price, stock and languages — just like the storefront

Open one item and see the name, description, link to the product page and specs. On the right, a preview of how the buyer will see the card — photo, price, “in stock”. No guessing “what the neural network will draw”.

  • Buyer preview on the same screen
  • Price and stock under your control
  • Multiple languages without copy-pasting into chat
  • The “published” status is visible right in the header
03 Photos & chat

The first photo becomes the card cover in the answer

Further down the card — an image gallery. The first photo becomes the cover of the product card in chat: the buyer sees the same product you uploaded, not a random picture. You can add a URL, a caption and more shots.

  • Cover for the card in the conversation
  • “In chat” status after saving
  • Price and stock next to the media
  • The link: catalog → answer to the buyer on the site

Control panel

Other screens: readiness, import, conversations, leads, rules, gaps, team and settings. Each slide shows what the owner sees and why it matters.

04 Conversations

Watch the assistant's answers and take over the conversation yourself

A live feed of site conversations: chats and unread messages on the left, the thread in the center, the product card on the right if the assistant showed it. If a buyer asks for a discount or a tricky case — the manager clicks “take over” and continues themselves. You see what the assistant answered instead of a “black box”.

  • Chat list and unread messages
  • Product card right in the conversation
  • “Take over” button — a human instead of AI
  • Tone and fact control without server logs
05 Conversation with a card

The buyer sees the product card right in the conversation

In the conversation the assistant attaches a card from the catalog: photo, price, stock. The buyer replies based on that card, and when the dialog is handed over, the manager sees the full context — which product was discussed and what was promised.

  • Price and stock from the catalog, not “from the neural network”
  • The manager takes over the conversation with context
  • One source of truth for the chat and the storefront
  • Manual replies go to the same conversation feed
Live panel

Try the control panel — on a live stand

The same screens as in the screenshots above, on iStore demo data. No registration: the login page has a “Demo Access” button (Google gives you the full panel view). Everything you change is only the demo stand.

▶ Open panel Straight to the catalog Live stand · iStore demo store
Integrations & formats

The feed you already have

The catalog connects with a file or a feed link — without a developer. Chat and search embed into any site with one script tag.

Yandex YML / XML Google Merchant XML Google Merchant TSV Google Merchant CSV Meta CSV (Facebook / Instagram) Shopify CSV A script tag for any site
For stores

What the assistant can do on a complex catalog

Capabilities come from the catalog and control, not “neural magic”.

Helps choose Clarifies the task and compares two models using facts from your catalog.
Cards in chat Shows product specs and an “Add to cart” button on the demo storefront.
Compatibility & sizing “Will it fit” and size charts — when those fields exist in the product card.

What we don't promise: a guaranteed conversion rate, fully autonomous returns and discounts, and order status for any order without connecting your store data.

Who it makes sense for

If a wrong recommendation costs you dearly — this is your case

A system for online stores where buyers choose not “from three buttons” but by specs, compatibility and store rules. A FAQ bot is not enough here: you need an assistant on your catalog and a panel that won't let it go live blindly.

Auto parts & consumables “Will it fit my model” — answered only if the data is in the card, otherwise an honest refusal or a human.
Electronics & gadgets Comparing two models, processor, memory, configuration — from catalog facts, not generic internet reviews.
Clothing & footwear Size charts and “which size to pick” — when sizes and tables live in the product card.
Hobby & equipment Expert choice: configuration, compatibility, fragile delivery — by your rules, not “from the neural network”.

It fits you if…

  • Your catalog runs on specs and variants — not “three buttons”
  • Your managers are tired of answering the same questions
  • A wrong recommendation means a return, a conflict or lost trust
  • You're ready to upload products and review answers before launch

Not our focus: a simple FAQ of “opening hours / where's the parking”, lawyers, clinics, real estate, and the promise of “AI for any business” without a product catalog. Different risks, a different product.

An honest comparison by solution type

Regular FAQ bot“LLM on a feed”OpsBalance
Source of factsGeneric templatesThe neural network makes it upOnly your catalog
Price and stockMay be outdatedMay hallucinateLive from the catalog
Pre-launch reviewNoNoCheck questions + modes
“Off” switchOne click
Operator inboxPartially3-column, handoff with context
Questions & Answers

Frequently asked questions

How do I add it to my site?

One script tag: chat and search work on any platform — a custom site, Shopify, OpenCart, PrestaShop. No need to rewrite the storefront.

Where does the assistant get the products?

From your feed: YML/XML, Google Merchant (XML/TSV/CSV), Meta CSV, Shopify CSV — or from the control panel. Prices and stock update from the catalog without retraining.

What if the assistant doesn't know the answer?

It honestly says there's no data and hands the conversation to an operator with the full history. It doesn't improvise or invent specs.

Can I review the answers before shoppers see them?

Yes: check questions in the panel and the “live / review / off” modes. The assistant goes live only after your review — without a developer.

What languages does it answer in?

In the buyer's language: RU, EN, DE, UK are tested on the demo catalog. One knowledge base, in your language.

Is there an operator chat?

Yes, a live inbox: the operator takes over the conversation with one button — the AI stays silent while the operator replies. Returning the conversation to the AI is also one button.

How are you different from a regular chatbot?

Facts only from your catalog, review before going live and an “off” button — see the “Honest comparison by solution type” section above on this page.

How much does it cost?

A pilot without a price list on the page: tell us about your store and assortment — write to us and we'll discuss your catalog.

Pilot without a price list on the page

Ready to test the assistant on your catalog?

Tell us about your store and assortment. In the pilot we review: answers on your cards, panel readiness and the “review / off” modes. No obligations and no pricing on this page.

Open demo